Posted in : Comics| chase : comicspro , diamond

Diamond Comic Distributors announce it will reduce shipping charges to comic Koran stores by 40 % by this summertime . but not everyone was happy .

Bleeding Cool break the story coming out of the ComicsPRO Summit over a week ago , thatDiamond Comic Distributors was to melt off transportation charges to comical book fund by 40 % by this summertime . and conform to that with news as to how Diamond may attain that , by convey other family companies into the primary areas of operations and cutting price that way .

Jenn Haines , comic storehouse owner ofThe Dragon in Guelph , Ontarioand current president of ComicsPRO , told ICv2 that"Diamond did make a move on the footing of merchant vessels , give way down 20 % in April and 20 % again in June , which is fabulous . But they also talked about how they are moving billet and consolidating space , saving them a bunch of overhead that allows them to cut the shipping rates . For a mass of retailers , that confirmed suspicions that Diamond was marking up the transportation to cover their other stage business toll , and the concession is just to give people the price they should have get all along . So that announcement did n’t go down as well as it could have . "

I asked Diamond to comment further about this , and they tell me , " Over the yr , DCD has invested heavily into the ontogeny and maintenance of unique service that have helped the industry grow . I would direct you to Steve ’s email , where he outlines what makes Diamond unparalleled and the investment we have proudly made in the industry over the last 40 + years . " Here is that e - mail in full , transmit out to funny Koran stores this week ;

Dear   Diamond   Customer :

As you no doubt have discover , after implement several monetary value saving measure in both our Home Office and Distribution Centers ,   Diamond   will be dilute UPS cargo bang on print cloth by20%this April , andan extra 20%off the current charge per unit in July , for a total reduction in UPS freight charges of40 % .

I am very excited to be able-bodied to make this accommodation , which we ab initio announced at the ComicsPRO Annual Meeting in Pittsburgh . As a follow up to it , I want to share a little more about   Diamond , what we do that no one else does , and how we will be able to put through this change over the coming months .

First , as you eff ,   Diamond   does not but distribute product .   Diamond   has continually invested in the Direct Market and evolve over our more than 40 - year history to secure we are providingvital servicesthat have beenspecifically designed to sustain and grow your business .

And we are theonlydistributor in our diligence that does this .

Services like :

Again , I am proud thatwe are the only distributor re - investing heavily into the Direct Market , as we have for more than 40 year .

However , I have listen your concerns and listened to your feedback . As a result , I have been working closely with my leaders squad to explore pick to become more competitive on freight , without sacrificing what makes   Diamond   unequaled , and I am thrilled we were able to make the announcement we did .

Thanks to the addition of CGA ’s consumer - centric business to the GFE enterprise , which increase our transportation volume , we have successfully negotiated more favourable carrier arrangement . This allows us to excrete along significant preservation on UPS shipments of print goods to you . We are also in discussions with other common carrier include FedEx and USPS for sealed load . to boot , we are consolidating numerous situation while also tighten the size of our plate berth by 60 % this summer and moving to a hoteling system that good aligns with today ’s more removed workforce .

And we continue to investigate other means to carry out savings that can be drop dead along to you . instance include extensive testing of USPS for shipments under 10lbs . We are finding that shipments arrive as quickly as UPS delivery with no increase in wrong and at a scummy price . We are follow through software package and hardware raise in our Olive Branch dispersion facility to set aside us to utilise this ship method where it will slim costs for retailers .

We also stay to investigate drop point options . Drop point are the most price - effective way for you to receive production involving humble toll and fewer carrier - touch on damages . We had hundreds of retailers respond to the sketch we sent out at the end of last yr and Operations has been working to identify likely routes for additional drib points . retailer using dip point have been able to prefer in and invite their hebdomadal replenishment orders with their hebdomadary shipment of new product if they do not heed the somewhat retentive saving clock time .

While always working to handle your feedback , we stay committed to the table service and support we have put up the Direct Market for over 40 years . It ’s decipherable the concern is vary , and the universe is a unlike property than it was even 3 year ago . What has not changed is   Diamond ’s allegiance to you and how much we prise your occupation . We will keep to develop and implement changes with the needs of the industriousness and your business sector front and center .

As always , give thanks you for your living and your business sector .

essentially , we do a lot more , we ’ve done a lot more , and that ’s what everything was paying for . How the phone number work going forward , well , the test copy , as ever is in the pudding , packaged in multiple layer of cardboard , foam , and house of cards wrap .

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